Return policy
Shipping and Returns & Policy
We at Mobi Boost, offer multiple shipping options for your convenience. All orders sent via free shipping (or ground shipping may take between 4 and 6 days to ship from our warehouse. Orders with expedited shipping that are received before 4pm IST, Monday through Friday, generally ship the same day, with all others shipping the following business day. If your order contains any products that are out of stock, pre-order, or back-ordered, it may take additional time to ship.
Once your order has shipped, you’ll receive an email notification containing a tracking number, if one is available. Using the tracking number, you can view the delivery progress and see the estimated delivery date.
Free Shipping On All Orders Over ₹25000 – Contiguous India Only
We understand that nobody likes to pay for shipping on top of the cost of your order, so we’re happy to offer free ground shipping on all orders over ₹25000 to locations in the contiguous India that are placed on our website.
Return Policy Terms & Conditions
- The return period starts on the day the product is delivered and ends after 60 days.
- All products being returned must be in original condition with no scratches, dents, or other damage. All original items must be returned, including, but not limited to, antennas, cables, components, manuals, and all original packaging materials.
- Returns must be placed in an outer shipping box to avoid any damage to the product packaging.
- Any RMA numbers must be written on the outer shipping box.
- Retail product packaging must not be written on, taped, or otherwise damaged in any way.
- Refunds will be made for the original purchase price including tax paid minus any applicable restocking fees (see below). Shipping is not refundable.
- Refunds will be in the form of the original payment.
- Products that were not authorized to be returned, sent freight collect, mailed after the return period has expired, or that do not meet any of these terms and conditions may be rejected or subjected to a restocking fee of up to 20%, at our discretion.
- If an item is not accepted for return, at the customer’s option, it may be mailed back to the customer at their own expense.